The LMR Blog

Richmond and the World

As a relatively new resident of Richmond I became a proud member of Leadership Metro Richmond 2017 in order to link local and international interests from my position as Dean of International Education at the University of Richmond. From the first day I found partnership with LMR members on issues highly relevant to my work, immigration and education foremost among them. Thanks in part to the awareness LMR brought, my first Memorandum of Understanding was not with an international partner, as would be customary, but with Virginia Commonwealth University to have our faculty work together in places of mutual interest, so far including Mexico, Guatemala, and South Africa.

Another strong partnership from LMR turned out to be with the ever-resourceful LMR President and CEO Myra Goodman Smith. UR created Danish Week in November 2017 to celebrate our longstanding student exchanges with Denmark and to have our campus and community learn about another culture together. The Danish Embassy got on board in a big way. Myra Smith met with Lars Bo Mueller, the number two at the Danish Embassy, to discuss how LMR models civic engagement and to compare Richmond and Copenhagen in several dimensions.

His Excellency Lars Gert Lose, Danish Ambassador to the United States, on this first visit to Richmond was interested in meeting with Mayor Levar Stoney. Myra facilitated our connection with the Mayor’s office and the meeting was very productive. The two leaders discussed sustainable energy and the challenges of transportation. The Embassy car pulled up to City Hall immediately by the new RVA Bike Share racks, so things got off to a good start: Copenhagen has been named the world’s friendliest city for cycling.

Both officials from Denmark tweeted about their positive impressions of Richmond and shared a flood of images from their visit to the city and the UR campus. The Danish Ambassador was so impressed with his first visit to Richmond that he returned two weeks later with his family.

Myra and Haywood Spangler, as well as the helpful staff of LMR, had earlier offered strong support for our group project on immigration when we decided to show a film on the UR campus and to host a panel discussion of local experts who work with immigrants, several of them LMR alumni. It was the best-attended event of the year for my office.

All told, I feel that my world grew both locally and internationally by virtue of the year invested in LMR. Our group on immigration still meets to catch up on local issues and to advance our shared belief in Richmond as an international city, usually over dinner at a restaurant owned by an immigrant. And my staff is better integrated with Richmond, having attended the Richmond Region Tourism’s “I Am Tourism” training program to which I was alerted through LMR. We are now better able to represent our city to the world!

Martha Merritt
LMR Class of 2017

It’s Time for a New Word

As we begin 2018, we will hear announcements from Oxford Dictionary, Merriam-Webster and other credible sources about the most important word from 2017.  We do not have agreement among the experts as to the ultimate word of the year; however, reviewing the top words on their respective lists does remind us about the tone of our society, both nationally and globally, during the past year.

Locally, a small group of leaders in the nonprofit and public sectors spent some time talking about words last year too:  words that we habitually use in speeches, meetings and grant applications.  More specifically, the words and terminology we use to describe the people who we help.   We challenged ourselves about the tone and messages relayed by the use of certain words.  The conversations were uncomfortable, yet necessary.  We all agreed that it is time for a new word.

In an era where we are intentional about highlighting the assets of all members of our community, it feels antiquated to refer to large segments of our community as disadvantaged or underprivileged.  Although those terms might have been appropriately descriptive at some point in the past, we now have a more evolved understanding of the damage that can be caused to the psyche of a child, or even an adult, by labeling them as “less than” or “under” the rest of us.  We need to find more respectful terminology.

I made up my own litmus test to confirm that it is time to retire those words from my vocabulary.  I imagine standing in front of a room facing a crowd of people who need the services that I have to offer. Then I assess if I would feel any discomfort, or if I would think that I sounded condescending, if I looked them in their eyes and called them disadvantaged or underprivileged.  I realized that I would not be able to call them by either word to their faces.  Therefore, I will not do it behind their backs.  I am now trying to use phrases like “children with untapped potential” or “individuals who are struggling financially.”  Yes, these are more words, but they pass my litmus test.

I encourage LMR members and all of our community leaders to be mindful of your word choice.  I am hopeful that the local conversations about changing the words we use to describe the people we help will continue and broaden to include more community leaders in 2018.  The time is right.

Reggie Gordon
LMR Class of 2002

Data Makes a Difference

Just prior to Thanksgiving I led the Homeward staff in hosting our 11th annual Project Homeless Connect (PHC). This event matches clients with volunteers in a partnership to connect adults experiencing homelessness to as many on-site services as possible in one day. This year at PHC we saw over 400 volunteers connect 552 people from our community to services offered by nearly 50 providers in areas such as health, housing, dental, employment, and benefits.

As Executive Director of Homeward and an LMR Member (Class of 2011), I understand the value of connecting and educating community leaders to serve the greater community. One idea our organization would like to share with community leaders, is the importance of data to drive impact and achieve results. To best serve the needs of our community we need to listen but we also need to observe and analyze what the data tells us. Though our organization’s process of data collection, analysis, and responsive planning, we continue to reimagine how we can use Project Homeless Connect to collectively meet the needs of people experiencing homelessness. Our recent work revealed that 80% of people experiencing homelessness are unemployed or underemployed. In response to this data we added new employment service providers to PHC and continue to build partnerships with workforce development organizations throughout the region.

One of our upcoming events that provides community-level data on homelessness is our winter Point-in-Time count. This periodic count of people experiencing homelessness in Greater Richmond helps Homeward, our partners, and community volunteers understand the changing nature of homelessness in our region. The data collected from this event is compiled both locally and nationally to inform programs, planning, and funding. You can see first-hand how we collect the data that informs our work by volunteering at our winter Point-in-Time count. Join us in our efforts to prevent, reduce and end homelessness, but also use this as an opportunity to think about how your own organizations and businesses can collect and better utilize data. For more information about this event, please contact our Community Engagement Coordinator Michael Rogers at mrogers@homewardva.org.

Kelly King Horne
LMR Class of 2011

Reaffirming My Professional Journey

In 2008, I was hired as an English for Speakers of Other Languages (ESOL) teacher in a rural school division located within the Greater Richmond Metro Region. I was told I would be responsible for both administrative and educational tasks for four out of five schools in the county.

Being an ESOL teacher in a rural Virginia county is challenging. Often, ESOL teachers in rural counties are responsible for administrative work, designing language support curriculums, plus implementing the regular teaching load. In addition, ESOL teachers create the bridge between language and culture for ESOL families and the rest of the community. They are agents of change and advocates for those who do not have a voice or who are not familiar with the American system of education. Because change is difficult, ESOL teachers can encounter barriers from those who want to keep things the established way. At times, change creates resistance, so an ESOL teacher must learn the balancing act of pushing for change slowly and incrementally. You can read more about this work on my school blog.

Though the years that I have worked in my county, the ESOL program has developed from infancy into an established ESOL program. During this time, we have observed an increased level of school-based and division-level administrator support, which has helped to further develop our program. Together we have worked with our school community to familiarize them with Title III (ESOL) administrative requirements and regulations, ranging from the home language identification processes, translation needs, to testing accommodations. Our work has paid off. After our 2016 audit, we received recognition from the Title I/III specialists of the Virginia Department of Education and were asked to present our ESOL handbook, timeline and sample curriculum at an upcoming consortium conference. The hope is that our rural ESOL handbook and timeline can serve as a model for other rural counties in the state of Virginia.

I have always felt supported by my colleagues, administrators, and community volunteers. But pioneering the work of a new program in schools can be isolating. I decided to step out of my comfort zone and start making connections beyond county lines. Early in May 2016, I stumbled across an email from Leadership Metro Richmond (LMR). The subject header stated, “Six days remaining to apply for Leadership Quest.” My interest was piqued. I started to research Leadership Metro Richmond’s mission statement and programs. I read “(LMR) is a community leadership development and engagement organization with a mission to connect and educate a diverse group of community leaders, inspiring them to serve the greater Richmond region.” The words “connect, educate, inspire, and serve” incentivized me to apply for the program. I applied and was accepted.

There are so many experiences that stand out during my 2016/17 LMR leadership quest. I will only name a few because they reaffirmed my career as an ESOL teacher. The first was the friendships and connections I made. LMR places participants into immersion groups and our job is to investigate and create a project related to a regional topic. In this case, my group was selected to address the topic of immigration. We were composed of extremely diverse and talented professionals such as the chief executive officer of the YWCA, a dean at the University of Richmond, and an executive director of construction operations. My group set out to learn more about the topic of immigration and to understand its complexities through visits and interviews in the community. We went to places such as Crossover Clinics, the Hispanic Chamber of Commerce, and the Sacred Heart Center. A culminating event was when my group hosted a movie screening and panel discussion on the topic of immigration at the University of Richmond. For more information on my Leadership immersion group experience, refer to the LMR link entitled Immigration.

In addition to forming long-lasting friendships and “enduring bonds,” there are a couple of other people who spoke to our LMR class who inspired me and reaffirmed my career choice as an ESOL teacher. One person was Jonathan Zur (LMR ’08), director of Virginia Center for Inclusive Communities. His talents lie in the area of facilitation and drawing in the perspectives, experiences, and emotions around some of today’s toughest topics. He presented on “Practicing Courageous Conversations.” I have written in my LMR journal three questions that referenced courageous conversations. I refer to these questions often in my job as ESOL teacher. These questions are “Does it need to be said? Does it need to be said right now? Does it need to be said by me?” Contrary to thought, courageous conversations involve listening. But, they also require us to not cower and cover up what needs to be said. When we cover up or ignore an injustice or an unfavorable trait, we are not standing up for civil rights. We are perpetuating them. We must stand up for those who are deemed unfavorable and be a voice that champions injustice.

Another individual who impacted me in my role as an ESOL teacher was Damon Jiggetts (LMR ’16) who works in the east end of Richmond and currently serves as the executive director of the Peter Paul Development Center. He spoke on the need to teach people to ask themselves “What can we do for ourselves?” He stated that if we empower those who are impoverished and help them find their self worth, they find that they have so much within themselves to give. Damon Jiggetts spoke again at our LMR graduation ceremony in June 2017. Three words that have guided him in his professional pathway are “passion, purpose, and profession.” He stated that his passion guided what he did professionally. This outward expression of passion has become his purpose. He also spoke of learning through his career and how his purpose evolved into a profession, which was consistently motivated by the lessons he’s learned.

For me, the privilege of being part of the class of Leadership Metro Richmond helped me to connect to an amazing network of professionals and it helped me become more educated about the intricacies and complexities of community issues. Most importantly, it reaffirmed my passion to continue serving the ESOL population in the greater Richmond region. I am grateful for my career as an ESOL teacher and also for the experience of Leadership Metro Richmond, which has educated, inspired, and enriched my career in so many ways.

Renae Townsend
LMR Class of 2017

Communities Need Constructive Conversation

Avoidance. Having conversations that challenge our beliefs, values, biases and perceptions is seen by many as stressful. Who is looking for more stress? Some of the most committed community leaders I know will step away from a group conversation of key importance if they believe it will lead to nowhere or cause an emotional debate. Many go silent. Have you heard the statement, “I just can’t go there?” If you are truly committed to creating change in our communities, you must be willing to step out of your comfort zone.

Since our beginning, LMR has encouraged dialogue amongst our community leaders by creating a “safe space” for open and honest conversations that reflect a myriad of diverse perspectives which often do not appear to stand on the same side of the issue. However, no issue has just two sides. The conversation should not be about right or wrong, instead it should increase our understanding about each other and the experiences that inform our values, priorities, and opinions. It is through listening to others that we can elevate our levels of personal knowledge to start us down a path towards collaboration and problem-solving.

Social media has provided a variety of digital platforms on which individuals now feel safer, more confident and empowered to share their opinions with the world. However, while absent from digital communications, voice tone, physical gestures and body language play an important role in how we communicate with one another in person. They reveal emotion and passion which add depth to words, thus building deeper understanding. In this digital age, it is important that we take these conversations offline and sit face-to-face with one another for these difficult but necessary interactions. This could be about anything from politics to religion to monuments…whatever is weighing heavy on the hearts and in the minds of the community around us.

Next Tuesday LMR will host a facilitation training for members, where they can learn the tools necessary to manage open and honest group dialogue. What are tactics to alleviate tension in the room? What do you do when one person is dominating the conversation? How do you keep the conversation on topic? These are just a few of the questions we will address with Jonathan Zur (LMR ’08), President & CEO of the Virginia Center for Inclusive Communities.

Over the holiday weekend as you converse with your loved ones, take note of the way you converse with one another and consider if your approach to those conversations mirrors how you converse outside of the home in your day-to-day interactions. Imagine the possibilities if everyone would listen with the same interest and intent to understand as you do with your loved ones. At LMR, we are thankful for the opportunity to strengthen ties and build understanding in our communities. We are thankful for the dedication and passion our members have for this region and excited to engage with the future leaders they are influencing every day.

Myra Goodman Smith
President & CEO, Leadership Metro Richmond
LMR Class of 2006

What We Give

“We make a living by what we get, but we make a life by what we give.” - Winston Churchill

With Giving Tuesday just a few weeks away, we would like to highlight how one of our members has chosen to uplift the importance of giving back to the community by honoring exceptional volunteers who support a variety of worthy causes throughout the region at their annual “Carreras Gives Thanks” event. Rejena Carreras (LMR ’93) expressed to us on a call earlier this week that “LMR’s mission of inclusiveness and making a difference in the community is also a part of the mission of Carreras Jewelers.” Below, we asked Rejena to provide some inspiration for this Giving Tuesday (November 29, 2017) by sharing with us what motivated her to create the “Carreras Gives Thanks” awards:

As Carreras Jewelers celebrates our 50th year we are keenly aware that we would not be celebrating this golden anniversary without our loyal customers and our amazing community.

It has always important to our company to give back to the community that gives so much to us. Four years ago, we started “Carreras Cares”. During the month of December we invited 12 non-profits that we either had relationships with as a store or that were organizations my employees personally supported, to each nominate a volunteer that went “above and beyond” for their organization for us to honor. The volunteers were invited to come in during store hours where we showered them with excitement, honored them with a piece of jewelry, and snapped pictures for our social media.

The volunteers were appreciative but my staff did not feel that it was enough. My staff wanted to be able to spend more time with the volunteers and hear more about why they were nominated. But, as many of us know, the holiday season in a retail store is hectic.

Two years ago, we started “Carreras Gives Thanks”, a way to continue honoring volunteers and giving them the recognition and appreciation they deserve. But instead of inviting the honorees to come in individually throughout December, we combined it into a single fun cocktail event in the beginning of November.

This year, on November 1st, we honored 11 volunteers from 11 different non-profits: HandsOn Greater Richmond, The Links Incorporated, Richmond (VA) Chapter, Big Brothers Big Sisters, The Reinhart House, Sheltering Arms, Richmond Triangle Players, VCU Massey Cancer Center, Children’s Hospital Foundation, Thrifty Sisters, Make-A-Wish Greater Virginia, and SPARC. Volunteers, their friends and family, and members from the organizations enjoyed an evening of celebrating each other’s achievements. Carreras’ staff members read “bios” about each volunteer written by their organization, while everyone cheered and clapped. Each volunteer was presented with a yellow rose and a piece of diamond jewelry from Carreras.

“Carreras Gives Thanks” has become one of the staff members’ and my favorite events. We enjoy meeting everyone who attends and recognizing the amazing and dedicated local volunteers. We look forward to continuing this event for years to come!

Rejena Carreras
President, Carreras Jewelers
LMR Class of 1993

The Quest for Public Leadership

In 2005, I became a member of Leadership Metro Richmond because I believed that leadership was more than an ascension to a position or title. I believed that it was the essence of being an active part of a network of people who cared about and accepted the responsibility of the future of the City of Richmond and surrounding jurisdictions.

Through our leadership quest, we embrace being an effective part of leadership in a diversified group with varying and sometimes opposing interests and beliefs. However, we came away from our quest understanding that leadership is about having the personal resolve to be inclusive rather than exclusive. Leadership Metro Richmond is a tremendous resource comprised of Richmond’s most talented network of individuals who care and want to be a part of community solutions which we so desperately need.

When I think about Richmond, I think about our LMR family which represent the public and private sector of our community. When seeking individuals for projects, councils and board appointments, LMR provides access to a vetted compendium of talented capable individuals.

Most recently, the Office of Minority Business Development needed several individuals to become members of the Mayor/Council appointed Emerging and Small Business Advisory Board. As a member of LMR, it was a natural and first choice resource in soliciting individuals who might be interested in serving in this capacity because the overall mission of the organization is clear. Preparing leaders and offering them opportunities to lead in RVA and surrounding areas! A big THANK YOU to Myra Smith and her staff for continuing to find and provide the best leadership talent that Richmond Region has to offer!

Angelia Yancey
LMR Class of 2005

Legacy of Leaders

Every fall as we usher in a new class of community leaders, we establish a theme for the year ahead to guide not just our current class members but alumni of the program as well as the community at large. This theme appears on the cover of our printed member directory and influences the direction of programming for the year. In FY2017 we focused on “Leading Responsibly,” which requires staying informed and continuously learning. We looked for innovative ways to update our community leaders on understanding the needs of those they serve while considering what means the most to them and the issues we face. Events ranged from an update on the riverfront plan from James River Association as we paddled along the James River, to a courageous conversation with Linda Hancock from The Well at VCU around the effects of Heroin and Prescription Narcotics in our communities. Our keynote for the Spring Luncheon was a moderated discussion between LMR members VA Senator Jennifer McClellan (D) and VA Delegate Chris Peace (R) around how to lead responsibly as elected officials by bridging the partisan divide.

As we launch into FY2018, our theme of focus for the year is the “Legacy of Leaders.” Respected leadership expert John Maxwell stated, “The greatest legacy a leader can leave is having developed other leaders. Develop them as widely and as deeply as you can.” LMR selects a group of diverse individuals each year for the purpose of enhancing their knowledge and developing their abilities to be impactful community leaders. We then encourage them to become engaged by modeling the way for those that will follow. This year we identified a number of families that exist within our membership; parents and children who decades apart felt led to go through our Leadership Quest program and connect to a network of diverse community leaders in our region.

In a very unique case, we found a husband, wife, and daughter who all went through the LMR journey in 1989, 1992, and 2012 respectively. They inspired one another into a life of service and leadership, and continue to inspire those around them to this day. The daughter of the family was just appointed to serve on the LMR board of directors and her mother previously served as chairman of the board in 2006. It’s not just our children who are watching, but it is also our spouses, siblings, parents, neighbors, friends, and in the age of social media, it is even complete strangers. As LMR President and CEO Myra Goodman Smith often says, “all eyes are on you” as we work towards a better region, and hopefully your example will encourage others to join in and continue this work for the sake of future generations.

Are we prepared?

This past February we cancelled an event titled Convening Leaders: Emergency Preparedness. Our intent was to bring together LMR members with those serving in Fire & Emergency Services alongside the Central Virginia Emergency Management Alliance (CVEMA) to discuss what community leaders should be prepared to do in case of a major emergency in the Richmond region. This event was cancelled as a result of low registration but after the recent devastation from Hurricanes Harvey and Irma we would like to bring this topic forward once again and ask, are you ready?

An evacuation of the Virginia coastline would send many people to and through the Richmond region. What resources do you have available to potentially support evacuees? How could you step up to the challenge and set an example for future leaders to follow? Should the Richmond region also be evacuated, where will you go and how will you get there? Which of your neighbors may need assistance and how would you help?

To learn more about your locality’s emergency plan, visit the
CVEMA website and click on your locality. There you will find information on how to contact your local emergency management team as well as more information on your locality’s emergency management program. Be sure to look for links to their social media pages and sign up forms for their local notification system. Get ahead of the storms, and for the safety of your loved ones create and communicate your own emergency plan today.

What we can learn from Hurricane Harvey

Is it true that hard times ignite great leadership? As community leaders, we must serve first and then lead. Prime example: Houston furniture store owner Jim "Mattress Mack" McIngvale opened the doors of his Gallery Furniture stores up to Hurricane Harvey evacuees in the days leading up to the one of the busiest weekend’s in retail (Labor Day Weekend). Mack sacrificed this past holiday weekend’s sales to continue to serve those in need of shelter and meals after being displaced from their homes by the storm. In the spirit of our own theme this year “A Legacy of Leaders,” Mack was quoted in an interview with CBS News as stating the reason for his generosity was simply, “This is what my parents would have done.”

Offering the resources at your disposal to uplift those around you in a time of crisis should not be exception, but the norm. For some, it’s financial resources and spheres of influence. For example, comedian Kevin Hart issued the Hurricane Harvey Relief Challenge to his friends in entertainment via social media, which led to multiple $25,000 donations towards hurricane relief efforts. Houston Texans’ J.J. Watt has encouraged the sports communities (players and fans alike) to give, raising over $4 million for hurricane relief. Houston Rockets’ Clint Capela used the power of social media to report emergency situations and help get quicker assistance to those falling victim to the rising waters. In community leadership, community is key. We can accomplish more together than we can apart.

Locally, many Richmonders stepped up to the plate by both traveling down to the Texas for physical assistance but also using their resources here at home to raise funds for relief efforts. Patrick McKann of Glen Allen gathered a group last week to go down and rescue horses and livestock stranded in the floodwaters. Jack Brown’s Beer and Burger Joint on Grove Avenue donated 100% of their profits last week (and through the holiday weekend) to the American Red Cross. We applaud these individuals and businesses as well as the many other local efforts continuing to provide support to the hurricane relief. There is much to do in the aftermath of the storm and it will take a lot of time and resources. It is important that we continue to think of south Texas as their cleanup efforts have only just begun.

Looking for ways you can help south Texas? CLICK HERE for a recent article from ABC News on how, when, and what to give.